Business Operations 101

Boston: Ming Tsai's Blue Dragon

fire breath
Blue Dragon: They do things uncommonly well; for one, there's a mid-afternoon menu along with lunch and dinner. And there's a lunch-to-go menu which means they only pack things that travel well like salad and bánh mì. Sidewalks are narrow for tables so they open windows and it's summer-friendly with street life from our window seats. They call themselves a gastropub. I would never say that; it sounds like something to see the doctor about, but I will go along with: "Ming's East West twist to many pub favorites." Read the story

CORPORATE EDGE: Business Operations

- - - We're business pros helping business pros work:

  • by the day/week in your office
  • space
  • errands
  • logistics
  • clutter
  • systems
  • moving
  • paper

CASE HISTORY: Goodwill on Comm Avenue in Allston near Boston University recycles home computer gear. I do it. It's Dell's Reconnect program for residential equipment. Drop off any brand at participating Goodwill stores. Goodwill takes monitors, scanners, mice, printers, keyboards, laptop batteries, ink and toner cartridges, hard drives, speakers, cords and cables. What they take

CASE HISTORY: One gig was a corporate makeover. We were called project managers. Departments were growing like mad and what had passed for organization when they were small no longer worked and they were smart enough to know it.

The president, the smartest man I know, had the corner office. There were piles of paper on the floor. The desk, as it turns out, was immaculate. I said, all the drawers and filing furniture must be full. We talked for a while and he told me he is a visual worker: he knows what to do next if he can see it.I got up and walked around to where he sat behind the desk. I apologized and opened a drawer. It was empty. Then another and another. Each drawer had nothing in it. The desk was empty.

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